Haruu House is located in the cosy and modern Volta district, at:
Uus-Volta 9/1, loft no 33.
Kristi Värik
Customer management and marketing
+37256957704
Anneliis Etverk
Production and warehouse management
+37253264440
Merlin Miido
Project Manager
+37253732225
Looking for a special business gift or want to represent your brand with our products? We also offer a range of sustainable solutions for corporate clients. Contact us to discuss opportunities to collaborate and create products with a special meaning: +37256957704 or hello@haruu.ee
Our friendly support team is ready to help! If you have any questions about products, orders or using the online shop, we will be happy to answer your questions on weekdays (9:00 – 17:00), hello@haruu.ee.
Krissaar OÜ
Registration number: 14199896
Legal address: Kähriku tee 5-4, Uuesalu küla Rae vald Harjumaa 75331
Haruu is a homegrown, family-run business where warmth and creativity meet to create comfortable clothing, accessories and homewares from organic linen, silk, merino and lambswool.
We are committed to providing environmentally friendly and sustainable products. Our products are made from high quality materials that are friendly to both nature and the wearer. We aim to provide stylish and durable solutions that reflect our values and care for the environment.
Our lovely warehouse managers are very diligent and will dispatch orders within 1-2 working days (except special order products). If the order is placed before 14:00 (Mon-Fri), the parcel will reach you in Estonia within 2-3 working days.
Finding the right size in our online shop is easy! Under each product page you’ll find information and a size chart to help you find the right size for your measurements. In the product description, we’ve also indicated whether the product has a narrower or wider cut and the material composition. This will help you make a more informed decision. If you have any questions or need more information, please contact hello@haruu.ee.
If the product you ordered is not suitable, you can return or exchange it in accordance with our returns policy.
Our products have a 14-day right of return, from the date of receipt of your order. We expect the products back undamaged and unused. If it is obvious that the product has been used, it is unfortunately not possible to return the products. To return a product, please send an email to hello@haruu.ee. As we are a small family business your feedback is very important to us! Customer feedback is a driving force, and we appreciate your opinion, which helps us to better understand our customers’ needs and wishes, and to do our best to ensure that our products are always of high quality.
The cost of returning the parcel is covered by the customer. If the products have been correctly returned and delivered, we will refund the full amount.
Send package to:
Krissaar OÜ
+37253264440
Tabasalu (Omniva and Itella)
If you have any questions or need help with the returns process, please contact us: hello@haruu.ee
You can also read about the conditions of sale and return here.
